Privacy Policy
Effective Date: August 31, 2026
Too Tall’s Sweet Treats & Savory Eats (“Too Tall’s,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how information may be collected, used, disclosed, and protected when you use the Too Tall’s website, online ordering services, and Too Tall’s branded mobile application (collectively, the “Services”).
Our online ordering and branded mobile application are powered and managed by Toast, Inc. (“Toast”), a third-party restaurant technology and payment services provider. As a result, certain information you provide through the Services may be collected, processed, stored, or otherwise handled through Toast’s systems.
1. Information We Collect
Depending on how you use our Services, Too Tall’s and/or our service providers, including Toast, may collect information such as:
Your name
Email address
Telephone number
Account and login information
Pickup or delivery information, when applicable
Order details and order history
Loyalty and rewards information, when applicable
Customer preferences
Payment and transaction information
Communications, feedback, and customer service requests
Certain technical information may also be collected automatically when you use the Services, including:
Device type
Operating system
IP address
Application version
Application interactions
Diagnostic and crash information
Similar technical information used to operate, secure, troubleshoot, and improve the Services
2. Payment Information
Payments made through our online ordering system or mobile application are processed using Toast and its payment-processing services.
Too Tall’s does not generally receive or store your complete payment card information. Payment and transaction information may be collected and processed by Toast and other payment-related service providers according to their applicable privacy and security practices.
3. How We Use Information
Information collected through our Services may be used to:
Process and fulfill your orders
Process payments and refunds
Create and manage customer accounts
Operate loyalty and rewards programs
Communicate with you regarding your orders
Provide customer support
Send notifications you request or authorize
Provide promotional communications where permitted
Improve our products, services, and customer experience
Maintain the operation and security of our Services
Diagnose technical problems
Prevent fraud and unauthorized activity
Maintain business, accounting, and transaction records
Comply with legal, tax, regulatory, and other applicable requirements
4. Toast and Other Service Providers
Too Tall’s uses Toast to provide technology supporting our mobile application, online ordering, payments, customer accounts, loyalty features, and related restaurant services.
Information submitted through these services may therefore be collected, transmitted, processed, and stored using Toast’s systems.
Toast’s own collection and processing of personal information is also subject to Toast’s applicable privacy policies and practices.
We may also use other service providers when reasonably necessary to operate our business, such as delivery, communications, analytics, hosting, marketing, and professional service providers.
5. How We Share Information
Too Tall’s does not sell your personal information for money.
Information may be disclosed to Toast and other service providers when reasonably necessary to:
Provide and operate the Services
Process orders and transactions
Process payments and refunds
Provide loyalty or customer account features
Communicate with customers
Support our business operations
Prevent fraud or unauthorized activity
Comply with applicable laws and legal requirements
Protect the rights, property, or safety of Too Tall’s, our customers, or others
If Too Tall’s or substantially all of its relevant business assets are sold, transferred, reorganized, or merged, information may be transferred as part of that transaction as permitted by applicable law.
6. Notifications and Marketing
If you elect to receive push notifications, text messages, emails, or other communications, Too Tall’s and our service providers may use your contact information to provide those communications.
You may disable push notifications through your mobile device settings.
Marketing emails may include an unsubscribe option, and text-message communications may provide applicable opt-out instructions.
Certain transactional communications relating to orders, payments, accounts, or security may still be sent when necessary to provide the Services.
7. Data Retention
Personal information may be retained for as long as reasonably necessary to:
Provide the Services
Maintain customer and transaction records
Comply with tax, accounting, and legal requirements
Prevent fraud
Maintain security
Resolve disputes
Enforce agreements
Satisfy other legitimate business or legal obligations
Information that is no longer reasonably necessary may be deleted, anonymized, or otherwise handled in accordance with applicable law and the data-retention practices of Too Tall’s and our applicable service providers.
Certain transaction or business records may need to be retained even after an account-deletion request where retention is required or permitted for legal, tax, accounting, fraud-prevention, security, or dispute-resolution purposes.
8. Account and Data Deletion
Customers may request deletion of their account and associated personal information where applicable.
Account-deletion options may be available within the Too Tall’s mobile application or through services provided by Toast.
You may also request deletion of your account or personal information by contacting Too Tall’s at:
Depending on the Services you use, you may be able to:
Access or update certain account information
Request deletion of your account or personal information
Disable push notifications through your device settings
Unsubscribe from promotional emails
Opt out of applicable marketing text messages
Control application permissions through your mobile device settings
Our Services are intended for a general audience and are not directed to children under 13.
Our Services may contain links to or integrations with third-party services.
13. Changes to This Privacy Policy
When changes are made, we will update the Effective Date shown at the top of this Privacy Policy.
